Admin & Billing
EasyBill
Understanding EasyBill
With EasyBill, you may access certain 3rd party services without a separate contract. When you first register for Dodgeball, these services are enabled by default. You don't have to register for an account with those services or enter any API keys to get started. Usage of those services is measured in credits. Dodgeball includes a large number of free credits to get you started, and these free credits are topped off monthly.
Disabling EasyBill
If you already have an account with a service and would like to use your own credentials, you can disable EasyBill at any time by visiting the service configuration page.
- Find the service in your Service Catalog and click on it to view its configuration.
- Click the toggle next to "Enable to use your own account credentials" to display the Configuration section.
- Enter the required credentials and click Save to disable EasyBill for that service.
Calculating MAUs
What is a MAU
A Monthly Active User (MAU) is a measurement of the number of unique individuals using an application within a month. Dodgeball bills based on the number of MAUs calculated using the following rules.
Common Scenarios
Anonymous Activity
When someone is using your application without creating an account or logging in, their activity is considered anonymous. In this scenario, your application does not have a user ID to represent them. Instead, one of the following will be true:
- If your application uses a Dodgeball Client SDK, a device fingerprint will automatically be calculated using your preferred fingerprinting service and used to group all anonymous activity. Note that if an anonymous customer's device fingerprint changes within a billing period, they will be counted as two MAUs.
- Your application will be responsible for generating a unique session ID to group all anonymous activity. Note that if an anonymous customer's session ID changes within a billing period, they will be counted as two MAUs.
Anonymous Activity Transitions to Identified Activity
When someone creates an account or logs in, they become an identified customer. In this scenario, your application has a unique identifier that represents their account (usually a user ID or email address).
Often a visitor will start their journey as an anonymous customer and transition to an identified customer. In this scenario, Dodgeball uses the session ID provided to link previous anonymous activity with any activity associated with this identified customer.
Updated about 2 hours ago
