Billing Portal

Accessing the Billing Portal

Note: The Billing Portal within the Spreedly app is currently only available for eligible accounts and your user role must be either Administrator, Billing Manager, or Billing Analyst to access. If you see the Manage billing option in your organization menu, then your account is an eligible account and you have the necessary roles to view.

Usages

The first tab in the Billing Management Portal contains an embedded usage report for the Organization. The default shows the Current Invoice Period and all applicable usage products and displays the total Invoice Amount, Total API Usage, Periodic Usage by date and product, and Cumulative Usage by date and product.

Usage data for the current invoice period is updated daily and remains provisional until the period concludes. For financial reconciliation, always refer to your official monthly invoice as the final source of truth.

Administrator, Billing Manager, and Billing Analyst roles all have access to this page view.

Invoices

Invoices can be found in the tab labeled Invoices. This will list all invoices that are Issued, Voided, or Paid. You can download the invoice by clicking the link for a corresponding invoice under the Invoice number column in the table. This will automatically open or download the invoice depending on your browser settings (you may need to disable pop-ups for this page to download).

Administrator, Billing Manager, and Billing Analyst roles all have access to this page view.

You will not see your current invoice for the month until it has been issued, so while you can see the usage data in the Usage report, there may not be a corresponding invoice in this list until the invoice date.

Note: Only invoices issued on or after July 1, 2026 are available in the Invoices page. For historical invoices issued before this date, please reach out to your Account Manager or contact [email protected] and we'll be happy to assist.

Manage payment methods

Users with the Administrator or Billing Manager role have the ability to manage the payment methods associated with their billing.

Only two payment methods are permitted by the application. Payment methods can be removed, but there must be a default payment method specified.

The billing portal currently supports adding either a credit card or bank account